REFUND AND RETURN POLICY 

Refund and Return Policy

Last Updated: 09/01/2024

At IV Shot Bar, we strive to provide high-quality services and products that meet your needs. We understand that there may be times when you need to request a refund or return a product. This Refund and Return Policy outlines the conditions under which we will accept returns, process refunds, and handle cancellations.

1. Services Refund Policy

• Appointment Cancellations:

  • 24-Hour Notice: If you need to cancel or reschedule your appointment, please provide us with at least 24 hours' notice. Cancellations made within this timeframe will be eligible for a full refund or credit towards a future appointment.

  • Late Cancellations: Cancellations made less than 24 hours before your appointment time will not be eligible for a refund. In some cases, a credit may be offered at our discretion.

  • No-Shows: If you do not show up for your appointment without prior notice, you will not be eligible for a refund or credit.

• Service Dissatisfaction:

  • If you are not satisfied with a service you received, please contact us within 7 days of your appointment. We will review your concerns and may offer a partial or full refund, or a complimentary follow-up appointment, depending on the circumstances.

2. Product Return Policy

• Eligible Products:

  • Products purchased directly from IV Shot Bar can be returned within 14 days of the purchase date for a full refund, exchange, or store credit, provided the product is unused, unopened, and in its original packaging.

• Non-Returnable Items:

  • Certain items, including but not limited to opened or used products, perishable goods, and custom-made items, are not eligible for return or refund.

• Return Process:

  • To initiate a return, please contact us at [Insert Email Address] or [Insert Phone Number] with your order details. We will provide you with return instructions. Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.

• Refund Processing:

  • Once we receive your returned product and verify its condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Please note that it may take additional time for the refund to appear on your account, depending on your financial institution.

3. Gift Cards

• Gift cards purchased from IV Shot Bar are non-refundable and cannot be exchanged for cash. Gift cards can be used towards services or products offered by IV Shot Bar and are valid for one year from the date of purchase.

4. Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

We value your business and aim to ensure that your experience with IV Shot Bar is exceptional. Thank you for choosing us for your wellness needs.